/* ============================================================
   SERENA MISSION CONTROL — ops shell (Phase 4 S2 shell swap).
   Ported from the Elia-approved mockup mc-mockups/mission-control-v2.html
   (pixel spec). Serena identity: white/lilac, purple #7B3F9D,
   pink→purple→blue gradient, Playfair Display + Inter.
   ============================================================ */
:root{
  --purple:#7B3F9D;
  --purple-d:#63307f;
  --pink:#E91E8C;
  --blue:#0047BB;
  --grad:linear-gradient(135deg,#E91E8C 0%,#7B3F9D 50%,#0047BB 100%);
  --grad-soft:linear-gradient(135deg,rgba(233,30,140,.08) 0%,rgba(123,63,157,.08) 50%,rgba(0,71,187,.08) 100%);
  --bg:#f6f4f9;
  --card:#ffffff;
  --ink:#1a1526;
  --ink-2:#544e63;
  --ink-3:#8b8598;
  --line:#ece8f2;
  --line-2:#ddd7e8;
  --ok:#1a9b57; --ok-bg:#e6f6ee;
  --warn:#c47d0a; --warn-bg:#fbf1de;
  --red:#d32f45; --red-bg:#fce8ea;
  --radius:14px;
  --sans:'Inter',system-ui,sans-serif;
  --disp:'Playfair Display',Georgia,serif;
}
*{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%}
body{background:var(--bg);color:var(--ink);font-family:var(--sans);font-size:14px;line-height:1.55;-webkit-font-smoothing:antialiased}
::selection{background:rgba(123,63,157,.18)}
a{color:inherit}
button{font-family:var(--sans)}

/* ---- top bar ---- */
.topbar{height:60px;background:var(--card);border-bottom:1px solid var(--line);
  display:flex;align-items:center;gap:18px;padding:0 24px;position:sticky;top:0;z-index:30}
.brand{font-family:var(--disp);font-weight:800;font-size:20px;letter-spacing:-.2px;
  background:var(--grad);-webkit-background-clip:text;background-clip:text;color:transparent}
.brand small{font-family:var(--sans);font-weight:600;font-size:11px;color:var(--ink-3);
  -webkit-text-fill-color:var(--ink-3);letter-spacing:1.5px;text-transform:uppercase;margin-left:10px}
.tb-spacer{flex:1}
.tb-sess{font-size:12px;color:var(--ink-3)}
.tb-sess b{color:var(--ok);font-weight:600}
.btn{font-family:var(--sans);font-weight:600;font-size:12.5px;border-radius:9px;padding:9px 15px;cursor:pointer;
  border:1px solid var(--line-2);background:#fff;color:var(--ink-2);transition:.13s}
.btn:hover{border-color:var(--purple);color:var(--purple)}
.btn.grad{background:var(--grad);color:#fff;border:none;box-shadow:0 2px 10px rgba(123,63,157,.28)}
.btn.grad:hover{filter:brightness(1.05);color:#fff}
.btn.sm{padding:6px 11px;font-size:11.5px}
.btn[disabled]{opacity:.55;cursor:default}

/* ---- layout ---- */
.wrap{max-width:1240px;margin:0 auto;padding:26px 24px 80px}
.crumb{font-size:12px;color:var(--ink-3);font-weight:500;margin-bottom:6px}
.crumb a{color:var(--purple);text-decoration:none;cursor:pointer;font-weight:600}
h1{font-family:var(--disp);font-weight:700;font-size:30px;letter-spacing:-.5px}
.stamp{font-size:11.5px;color:var(--ink-3)}

/* ---- fleet ---- */
.fleet-head{display:flex;align-items:flex-end;justify-content:space-between;margin-bottom:22px}
.fleet{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}
@media(max-width:900px){.fleet{grid-template-columns:1fr}}
.tcard{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:20px 22px;cursor:pointer;
  transition:.15s;position:relative;box-shadow:0 1px 2px rgba(26,21,38,.03);text-align:left;width:100%;font-size:inherit;color:inherit}
.tcard:hover,.tcard:focus-visible{border-color:var(--line-2);transform:translateY(-2px);box-shadow:0 8px 24px rgba(123,63,157,.10);outline:none}
.tc-top{display:flex;align-items:center;gap:12px;margin-bottom:16px}
.tc-logo{width:38px;height:38px;border-radius:10px;background:var(--grad-soft);display:flex;align-items:center;justify-content:center;
  font-family:var(--disp);font-weight:700;font-size:17px;color:var(--purple)}
.tc-name{font-weight:700;font-size:16px}
.tc-dom{font-size:11.5px;color:var(--ink-3)}
.pill{margin-left:auto;font-size:11px;font-weight:600;padding:5px 11px;border-radius:20px;display:flex;align-items:center;gap:6px}
.pill.ok{background:var(--ok-bg);color:var(--ok)} .pill.red{background:var(--red-bg);color:var(--red)} .pill.warn{background:var(--warn-bg);color:var(--warn)}
.pdot{width:7px;height:7px;border-radius:50%;background:currentColor}
.pill.red .pdot{animation:pulse 1.6s infinite}
@keyframes pulse{0%,100%{opacity:1}50%{opacity:.35}}
.tc-live{font-size:11px;color:var(--ink-3);margin-bottom:14px;display:flex;align-items:center;gap:7px;min-height:17px}
.livedot{width:6px;height:6px;border-radius:50%;background:var(--ok);box-shadow:0 0 0 3px var(--ok-bg);flex-shrink:0}
.tc-live.err .livedot{background:var(--red);box-shadow:0 0 0 3px var(--red-bg)}
.tc-metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:4px;border-top:1px solid var(--line);padding-top:14px}
.m-n{font-weight:700;font-size:19px}
.m-l{font-size:10.5px;color:var(--ink-3);font-weight:500;margin-top:1px}
.m-n.red{color:var(--red)}
.fleet-summary{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:24px}
@media(max-width:900px){.fleet-summary{grid-template-columns:repeat(2,1fr)}}
.sum{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:16px 18px}
.sum .n{font-family:var(--disp);font-weight:700;font-size:26px}
.sum .l{font-size:11.5px;color:var(--ink-3);font-weight:500;margin-top:2px}
.sum.red .n{color:var(--red)} .sum.ok .n{color:var(--ok)}

/* ---- tenant page ---- */
.t-head{display:flex;align-items:center;gap:16px;margin-bottom:20px;flex-wrap:wrap}
.t-logo{width:52px;height:52px;border-radius:13px;background:var(--grad-soft);display:flex;align-items:center;justify-content:center;
  font-family:var(--disp);font-weight:700;font-size:24px;color:var(--purple)}
.t-head h1{font-size:27px}
.t-head .dom{font-size:12.5px;color:var(--ink-3);margin-top:1px}
.t-head .pill{margin-left:0}
.t-actions{margin-left:auto;display:flex;gap:9px}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:22px}
.tabs button{font-family:var(--sans);font-weight:600;font-size:13px;background:none;border:0;color:var(--ink-3);
  padding:12px 16px;cursor:pointer;position:relative;transition:.12s}
.tabs button:hover{color:var(--ink)}
.tabs button.on{color:var(--purple)}
.tabs button.on::after{content:"";position:absolute;left:16px;right:16px;bottom:-1px;height:2.5px;background:var(--grad);border-radius:2px}
.tabs .badge{margin-left:7px;font-size:10px;font-weight:700;padding:1px 7px;border-radius:10px;background:var(--red-bg);color:var(--red)}
.sec{display:none} .sec.on{display:block;animation:fade .22s}
@keyframes fade{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}

/* ---- activity feed ---- */
.act-layout{display:grid;grid-template-columns:1fr 300px;gap:20px;align-items:start}
@media(max-width:900px){.act-layout{grid-template-columns:1fr}}
.feed{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}
.feed-head{padding:14px 18px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:10px}
.feed-head .t{font-weight:700;font-size:14px}
.feed-head .live{margin-left:auto;font-size:11px;font-weight:600;color:var(--ok);display:flex;align-items:center;gap:6px}
.feed-head .live .livedot{animation:pulse 1.6s infinite}
.feed-filters{display:flex;gap:6px;padding:12px 18px;border-bottom:1px solid var(--line);flex-wrap:wrap}
.ffilter{font-size:11px;font-weight:600;padding:5px 11px;border-radius:20px;border:1px solid var(--line-2);background:#fff;color:var(--ink-3);cursor:pointer;transition:.12s}
.ffilter.on{background:var(--grad-soft);border-color:var(--purple);color:var(--purple)}
.ev{display:flex;gap:13px;padding:13px 18px;border-bottom:1px solid var(--line);align-items:flex-start}
.ev:last-child{border-bottom:0}
.ev-ic{width:30px;height:30px;border-radius:8px;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-size:14px}
.ev-ic.login{background:#eef2fd;color:var(--blue)}
.ev-ic.signup{background:var(--ok-bg);color:var(--ok)}
.ev-ic.order{background:var(--grad-soft);color:var(--purple)}
.ev-ic.agent{background:#f3ecfa;color:var(--purple)}
.ev-ic.err{background:var(--red-bg);color:var(--red)}
.ev-ic.stage{background:var(--warn-bg);color:var(--warn)}
.ev-main{flex:1;min-width:0}
.ev-title{font-size:13px;font-weight:500}
.ev-title b{font-weight:700}
.ev-sub{font-size:11.5px;color:var(--ink-3);margin-top:1px}
.ev-time{font-size:11px;color:var(--ink-3);flex-shrink:0;white-space:nowrap}
.ev.attn{background:linear-gradient(90deg,rgba(211,47,69,.03),transparent)}
.feed-note{padding:11px 18px;font-size:11px;color:var(--ink-3);border-bottom:1px solid var(--line);background:#faf9fc}
.feed-empty{padding:34px;text-align:center;color:var(--ink-3);font-size:13px}
.act-side{display:flex;flex-direction:column;gap:16px}
.side-card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:16px 18px}
.side-card h4{font-size:11px;font-weight:700;color:var(--ink-3);text-transform:uppercase;letter-spacing:.6px;margin-bottom:12px}
.stat-row{display:flex;justify-content:space-between;align-items:center;padding:7px 0;font-size:13px}
.stat-row .v{font-weight:700}
.stat-row .v.red{color:var(--red)}
.pl-bar{display:flex;height:8px;border-radius:5px;overflow:hidden;margin:6px 0 14px;background:var(--line)}
.pl-seg{height:100%}
.pl-legend{display:flex;flex-direction:column;gap:6px}
.pl-item{display:flex;align-items:center;gap:8px;font-size:12px}
.pl-item .sw{width:9px;height:9px;border-radius:3px;flex-shrink:0}
.pl-item .c{margin-left:auto;font-weight:700}

/* ---- customers ---- */
.cust-controls{display:flex;gap:10px;margin-bottom:16px}
.search{flex:1;background:#fff;border:1px solid var(--line-2);border-radius:10px;padding:11px 15px;font-size:13px;font-family:var(--sans)}
.search:focus{outline:none;border-color:var(--purple)}
.stagesel{background:#fff;border:1px solid var(--line-2);border-radius:10px;padding:11px 12px;font-size:12.5px;font-family:var(--sans);color:var(--ink-2)}
.stagesel:focus{outline:none;border-color:var(--purple)}
.ctable{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}
.ctable .cth,.ctable .ctr{display:grid;grid-template-columns:1.6fr 1.2fr 1fr 1fr 90px;gap:12px;padding:12px 18px;align-items:center}
.ctable .cth{background:#faf9fc;border-bottom:1px solid var(--line);font-size:10.5px;font-weight:700;color:var(--ink-3);text-transform:uppercase;letter-spacing:.5px}
.ctable .ctr{border-bottom:1px solid var(--line);font-size:13px}
.ctable .ctr:last-child{border-bottom:0}
.ctable .ctr:hover{background:#faf9fc}
.cpid{font-weight:600}
.cpid small{display:block;color:var(--ink-3);font-weight:400;font-size:11px}
.stagechip{font-size:11px;font-weight:600;padding:3px 9px;border-radius:6px;display:inline-block}
.stagechip.intake{background:#eef2fd;color:var(--blue)}
.stagechip.card{background:var(--warn-bg);color:var(--warn)}
.stagechip.rx{background:#f3ecfa;color:var(--purple)}
.stagechip.paid{background:var(--ok-bg);color:var(--ok)}
.stagechip.shipped{background:var(--ok-bg);color:var(--ok)}
.stagechip.lost{background:var(--red-bg);color:var(--red)}
.stagechip.other{background:var(--line);color:var(--ink-2)}
.cview{text-align:right;color:var(--purple);font-weight:600;font-size:12px;cursor:pointer;background:none;border:0}
.cview:hover{text-decoration:underline}
.pager{display:flex;align-items:center;gap:12px;justify-content:flex-end;padding:14px 4px;font-size:12px;color:var(--ink-3)}

/* ---- agents (S3, from mockup) ---- */
.agent-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:20px}
@media(max-width:900px){.agent-grid{grid-template-columns:1fr}}
.acard{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:18px}
.acard .ah{display:flex;align-items:center;gap:10px;margin-bottom:14px}
.acard .aname{font-weight:700;font-size:15px}
.acard .arole{font-size:11px;color:var(--ink-3)}
.acard .astat{margin-left:auto;font-size:11px;font-weight:600;color:var(--ok);display:flex;align-items:center;gap:5px}
.acard .astat.down{color:var(--red)}
.acard .astat.down .livedot{background:var(--red);box-shadow:0 0 0 3px var(--red-bg)}
.acard .astat.unknown{color:var(--ink-3)}
.acard .astat.unknown .livedot{background:var(--ink-3);box-shadow:0 0 0 3px var(--line)}
.acard .arow{display:flex;justify-content:space-between;font-size:12.5px;padding:5px 0}
.acard .arow .v{font-weight:700}
.acard .aflag{font-size:10.5px;font-weight:600;padding:2px 8px;border-radius:10px}
.acard .aflag.on{background:var(--ok-bg);color:var(--ok)}
.acard .aflag.off{background:var(--warn-bg);color:var(--warn)}
.approvals{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}
.apphead{padding:14px 18px;border-bottom:1px solid var(--line);font-weight:700;font-size:14px;display:flex;align-items:center;gap:8px}
.apphead .badge{font-size:10px;font-weight:700;padding:1px 8px;border-radius:10px;background:var(--warn-bg);color:var(--warn)}
.approw{display:flex;gap:13px;padding:14px 18px;border-bottom:1px solid var(--line);align-items:center}
.approw:last-child{border-bottom:0}
.approw .who{font-weight:600;font-size:13px}
.approw .msg{font-size:12px;color:var(--ink-3);margin-top:1px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:420px}
.approw .acts{margin-left:auto;display:flex;gap:7px;flex-shrink:0}
.mini{font-size:11px;font-weight:600;padding:5px 11px;border-radius:7px;cursor:pointer;border:1px solid var(--line-2);background:#fff}
.mini.app{background:var(--ok);color:#fff;border-color:var(--ok)}
.mini.rej{color:var(--red);border-color:var(--red-bg)}
.mini[disabled]{opacity:.55;cursor:default}

/* ---- confirm modal (S3, from mockup — quote-safe JS injection) ---- */
.modal-bg{position:fixed;inset:0;background:rgba(26,21,38,.5);backdrop-filter:blur(3px);display:none;align-items:center;justify-content:center;z-index:60}
.modal-bg.on{display:flex}
.modal{background:#fff;border-radius:16px;width:520px;max-width:92vw;overflow:hidden;box-shadow:0 24px 60px rgba(26,21,38,.3)}
.modal .mh{padding:20px 24px;border-bottom:1px solid var(--line)}
.modal .mh .k{font-size:10.5px;font-weight:700;color:var(--purple);text-transform:uppercase;letter-spacing:1px}
.modal .mh h3{font-family:var(--disp);font-size:20px;font-weight:700;margin-top:4px}
.modal .mb{padding:20px 24px}
.modal .mb p{color:var(--ink-2);font-size:13px;margin-bottom:14px}
.modal .mb label{display:block;font-size:11px;font-weight:700;color:var(--ink-3);text-transform:uppercase;letter-spacing:.4px;margin:12px 0 5px}
.modal .mb textarea{width:100%;border:1px solid var(--line-2);border-radius:9px;padding:10px 12px;font-size:12.5px;font-family:var(--sans);min-height:74px;resize:vertical}
.modal .mb textarea:focus{outline:none;border-color:var(--purple)}
.modal .mf{padding:16px 24px;border-top:1px solid var(--line);display:flex;gap:10px;justify-content:flex-end}

/* ---- config tab (S4, from mockup) ---- */
.cfg-group{margin-bottom:22px}
.cfg-h{font-size:11px;font-weight:700;color:var(--ink-3);text-transform:uppercase;letter-spacing:.6px;margin-bottom:10px;display:flex;align-items:center;gap:8px}
.cfg-h .stamp{margin-left:auto;text-transform:none;letter-spacing:0}
.cfg-list{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}
.cfg-item{border-bottom:1px solid var(--line)}
.cfg-item:last-child{border-bottom:0}
.cfg-row{display:flex;align-items:center;gap:14px;padding:15px 18px;cursor:pointer;transition:.1s;width:100%;background:none;border:0;text-align:left;font-size:inherit;color:inherit}
.cfg-row:hover{background:#faf9fc}
.cfg-state{width:8px;height:8px;border-radius:50%;flex-shrink:0}
.cfg-state.ok{background:var(--ok)} .cfg-state.red{background:var(--red)} .cfg-state.warn{background:var(--warn)} .cfg-state.na{background:var(--line-2)}
.cfg-label{flex:1;font-weight:600;font-size:13.5px}
.cfg-label small{display:block;font-weight:400;font-size:11.5px;color:var(--ink-3);margin-top:1px}
.cfg-label small.err{color:var(--red)}
.cfg-val{font-size:12px;color:var(--ink-3);font-family:ui-monospace,monospace;max-width:280px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cfg-chev{color:var(--ink-3);transition:.15s;font-size:12px}
.cfg-item.open .cfg-chev{transform:rotate(90deg)}
.cfg-detail{display:none;padding:0 18px 18px 40px;background:#faf9fc;border-top:1px solid var(--line)}
.cfg-item.open .cfg-detail{display:block;animation:fade .2s}
.field{margin:14px 0}
.field label{display:block;font-size:11px;font-weight:700;color:var(--ink-3);text-transform:uppercase;letter-spacing:.4px;margin-bottom:5px}
.field .fv{display:flex;gap:8px;align-items:center}
.field input{flex:1;background:#fff;border:1px solid var(--line-2);border-radius:8px;padding:9px 12px;font-size:12.5px;font-family:ui-monospace,monospace}
.field input:focus{outline:none;border-color:var(--purple)}
.field input[disabled]{background:#f3f1f7;color:var(--ink-3)}
.field .manual-note{font-size:11px;color:var(--ink-3);margin-top:4px}
.reveal{font-size:11px;font-weight:600;color:var(--purple);cursor:pointer;padding:6px;background:none;border:0}
.cfg-detail .actions{display:flex;gap:9px;margin-top:14px;flex-wrap:wrap;align-items:center}
.ackline{font-size:11.5px;color:var(--ok);font-weight:600}
.ackline .unack{color:var(--ink-3);font-weight:600;cursor:pointer;background:none;border:0;font-size:11px;text-decoration:underline}
.testout{margin-top:12px;font-size:12px;font-family:ui-monospace,monospace;background:#fff;border:1px solid var(--line);border-radius:8px;padding:10px 12px;white-space:pre-wrap;word-break:break-word}
.dry{background:#faf9fc;border:1px solid var(--line);border-radius:10px;padding:15px;font-family:ui-monospace,monospace;font-size:12px;line-height:1.8;color:var(--ink-2);max-height:280px;overflow:auto}
.dry .row{display:flex;gap:8px}
.dry .k{color:var(--ink-3);min-width:170px}
.dry .old{color:var(--red);text-decoration:line-through}
.dry .new{color:var(--ok);font-weight:600}
.inv-evidence{font-size:11px;font-family:ui-monospace,monospace;color:var(--ink-3);margin-top:4px;max-width:560px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* ---- S3/S4 placeholder panels (honest not-wired state, no dead controls) ---- */
.notyet{background:var(--card);border:1px dashed var(--line-2);border-radius:var(--radius);padding:44px;text-align:center;color:var(--ink-3)}
.notyet b{color:var(--ink-2)}
.notyet .k{display:inline-block;font-size:10.5px;font-weight:700;color:var(--purple);text-transform:uppercase;letter-spacing:1px;margin-bottom:10px}

/* ---- toast / error banner ---- */
.toast{position:fixed;right:18px;bottom:18px;background:var(--ink);color:#fff;border-radius:10px;padding:11px 16px;font-size:12.5px;
  box-shadow:0 8px 30px rgba(26,21,38,.3);z-index:80;opacity:0;transform:translateY(8px);transition:.2s;pointer-events:none}
.toast.on{opacity:1;transform:none}
.toast.err{background:var(--red)}
.banner-err{background:var(--red-bg);color:var(--red);border:1px solid rgba(211,47,69,.25);border-radius:10px;padding:12px 16px;font-size:12.5px;margin-bottom:16px}

/* ---- login ---- */
.login-screen{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--grad-soft)}
.login-card{width:360px;background:#fff;border-radius:20px;padding:44px 40px;text-align:center;box-shadow:0 20px 60px rgba(123,63,157,.15)}
.login-card .b{font-family:var(--disp);font-weight:800;font-size:26px;background:var(--grad);-webkit-background-clip:text;background-clip:text;color:transparent;margin-bottom:4px}
.login-card .t{font-size:11px;font-weight:600;color:var(--ink-3);text-transform:uppercase;letter-spacing:2px;margin-bottom:32px}
.login-card input{width:100%;border:1px solid var(--line-2);border-radius:11px;padding:13px 16px;font-size:14px;font-family:ui-monospace,monospace;text-align:center;letter-spacing:3px;margin-bottom:14px}
.login-card input:focus{outline:none;border-color:var(--purple)}
.login-card .go{width:100%;background:var(--grad);color:#fff;border:none;border-radius:11px;padding:13px;font-weight:700;font-size:14px;cursor:pointer;box-shadow:0 4px 14px rgba(123,63,157,.3)}
.login-card .go:hover{filter:brightness(1.05)}
.login-card .go[disabled]{opacity:.6;cursor:default}
.login-err{color:var(--red);font-size:12px;font-weight:500;margin-top:14px;min-height:16px}
.login-meta{font-size:10.5px;color:var(--ink-3);margin-top:22px}